Accuracy has changed
The watch has begun gaining or losing noticeably more time than before.
WATCH OVERHAUL IN YOYOGI, TOKYO
At our Yoyogi store in Shibuya, Tokyo, CONTÉVANOU provides overhaul and repair consultations for quartz, mechanical, and vintage wristwatches. We inspect each watch first and begin work only after you approve the estimate.
An overhaul helps maintain accuracy and reduce wear by disassembling, cleaning, lubricating, reassembling, and testing the movement. Watches purchased from other retailers are also welcome.
WHEN TO SERVICE
A service interval of roughly three to five years is often used as a guide, but the appropriate timing depends on the movement, usage, and storage environment. Please consult us if you notice any of the following.
The watch has begun gaining or losing noticeably more time than before.
The watch stops even after winding, wearing, or replacing the battery.
A mechanical watch no longer runs as long as it previously did.
Winding, setting the time, or operating pushers feels rough or heavy.
Condensation inside the crystal may indicate water ingress and requires prompt inspection.
Even without a clear symptom, aged lubricants and seals may need inspection.
ABOUT OVERHAUL
Lubricants inside a movement can deteriorate or dry over time. Continued use in this condition may increase friction, affect accuracy, and accelerate wear. An overhaul restores the movement to a properly serviced condition and allows worn or damaged parts to be identified.
The movement is adjusted and measured after reassembly to confirm its operating condition.
Old lubricant and contamination are removed before the required points are lubricated again.
Individual components can be inspected for wear, damage, corrosion, and other concerns.
REFERENCE PRICE
We provide a free estimate after inspecting the construction and condition of your watch.
Quartz Watch
¥34,000and up
Battery-powered wristwatches requiring movement service and adjustment.
Mechanical Watch
¥44,000and up
Hand-wound and automatic mechanical wristwatches.
Vintage & Antique Watch
Quotation
Older watches, including many models from the 1960s and 1970s, are assessed individually.
* Prices include tax and are reference prices.
* Replacement parts, restoration, refinishing, and other additional work are charged separately.
* Final pricing and turnaround time depend on the watch, movement, condition, and parts availability.
SERVICE PROCESS
The exact work varies by watch. A standard overhaul generally follows these steps.
We check the exterior, movement, symptoms, and operating condition.
The movement is removed and carefully disassembled into individual components.
Old lubricant and contamination are removed from the movement components.
Worn and damaged parts are inspected, repaired, or replaced where required.
The movement is reassembled and lubricated at the required points.
Rate, beat, function, and other relevant operating points are adjusted.
Accuracy and operation are measured before the watch is returned.
ESTIMATE & WARRANTY
We explain the required work and cost before beginning the repair.
We contact you when the estimate is ready. Work begins only after you approve the price.
Where available, genuine parts can be arranged. For difficult-to-source parts, repair or custom-fabrication options may be considered.
Repairs completed through our service include a six-month warranty. Coverage depends on the repair performed.
Depending on the model, condition, and required parts, manufacturer service may be recommended.
WATCH BRANDS
We inspect a wide range of Japanese and international watches, including watches purchased from other retailers. Service availability is confirmed after inspection.
Rolex / Cartier / TAG Heuer / Omega / Chanel / Bvlgari / Panerai / Patek Philippe / A. Lange & Söhne / Richard Mille / Franck Muller / Czapek / Audemars Piguet / Breguet / Vacheron Constantin / Tudor / IWC / Jaeger-LeCoultre / Breitling / Hublot / Century / Seiko / Citizen / MINASE / Tutima Glashütte / Ulysse Nardin / Hermès / Gucci / Sinn / Fortis / Maurice Lacroix / Hamilton / RAYMOND WEIL / Other watch brands
We also accept consultations for vintage watches, crystal replacement, dial restoration, wall clocks, table clocks, and watch winders. Availability is confirmed after inspection.
FAQ
Answers about watch overhaul prices, symptoms, quartz and mechanical movements, vintage watches, parts, water resistance, warranties, and visits to CONTÉVANOU near Hatsudai, Sangubashi, and Shinjuku.
A standard overhaul includes disassembly, cleaning, lubrication, reassembly, adjustment, and accuracy testing. Parts are repaired or replaced when required.
A repair addresses a specific fault, while an overhaul services the movement as a whole through disassembly, cleaning, lubrication, reassembly, adjustment, and testing. We inspect the watch and recommend the work appropriate to its condition.
A common guideline is approximately every three to five years, but the appropriate interval varies by brand, movement, use, and manufacturer guidance. Please consult us if the watch loses accuracy, stops, or feels unusual when winding.
Possible signs include gaining or losing more time than usual, stopping unexpectedly, reduced power reserve, resistance or unusual noise when winding, and condensation inside the crystal. Stop using the watch and request an inspection if moisture is visible.
Reference prices start at ¥34,000 including tax for quartz watches and ¥44,000 including tax for mechanical watches. Vintage and antique watches require an individual estimate. Parts and additional work are charged separately.
Yes. We inspect the watch and provide a free estimate. Repair work begins only after you approve the price.
The estimate normally takes about two weeks. Service generally takes about three weeks to one and a half months, depending on the watch, condition, and parts availability.
No. An overhaul requires disassembly, cleaning, assembly, adjustment, and final testing, so the watch must be left with us. The estimate normally takes about two weeks, followed by the repair period after approval.
Yes. We accept overhaul and repair consultations for watches purchased from other retailers. We confirm service availability after inspecting the watch.
Yes, in some cases. If battery replacement does not restore operation or the movement has contamination, corrosion, or mechanical wear, movement service, repair, or replacement may be required.
We assess chronographs and other complicated watches individually. Their construction and number of components may increase the price and turnaround time, which we explain in the estimate.
Yes. Vintage and antique watches are assessed individually because movement condition, previous repairs, and parts availability vary. We explain the feasible repair and restoration options after inspection.
We assess a wide range of Japanese and international brands, including Rolex, Cartier, Omega, TAG Heuer, IWC, Seiko, Citizen, MINASE, Tutima Glashütte, RAYMOND WEIL, and many others. Vintage watches and special constructions are assessed individually.
Where available, genuine parts can be arranged. If a required part is difficult to source, we explain repair, restoration, custom-fabrication, or manufacturer-service options before proceeding.
We first confirm whether the existing part can be repaired or whether custom fabrication or manufacturer service is possible. We explain the available options and cost before carrying out additional work.
Water-resistance testing and gasket replacement are performed when required and may be quoted separately. The original water-resistance performance may not be restorable on some vintage watches or cases with deterioration.
Yes. Case and bracelet cleaning or refinishing can be discussed and quoted separately. We confirm your preference before work because polishing changes the existing surface and edges.
Repairs completed through our service include a six-month repair warranty. The coverage depends on the repair performed.
CONTÉVANOU is at West Sando Terrace E1, 4-28-7 Yoyogi, Shibuya-ku, Tokyo 151-0053, near Hatsudai Station, Sangubashi Station, and Tokyo Opera City. We are open from 11:00 to 19:30 and closed on Wednesdays.
Yes. Contact us by LINE, phone at +81 3 3299 8008, or the contact form. Sending the brand, model, symptoms, and clear photos of the watch helps us assist you more smoothly.
RELATED SERVICES
Choose the service that best matches the current condition of your watch.
CONTACT & STORE
Send the brand, model, symptoms, and clear photos of the watch for a smoother consultation. Final pricing and service availability are confirmed after physical inspection.
CONTÉVANOU Authorized Watch & Jewelry Retailer