Legal Notice
| Store name |
CONTÉVANOU |
|---|---|
| Distributor | Ikkokudo Co., Ltd. |
| Representative Director | Shuhei Sato |
| Bank |
Tama Shinkin Bank Rakuten Bank |
| telephone number | 03-3299-8008 |
| email address | info@CONTÉVANOU.com |
| Email Address Human Resources Department | hr@CONTÉVANOU.com |
| Invoice number | T3012801020503 |
| Antique dealer license number | 308782115809 |
| Necessary charges other than the product | Free shipping nationwide. Bank transfer fees and cash on delivery fees are the responsibility of the customer. |
| Return Period | If the product is defective, we will accept returns within two days of delivery (2-day product delivery period). |
1. Necessary expenses other than the product
Cash on delivery fee (tax included): 330 yen for orders under 10,000 yen, 440 yen for orders under 30,000 yen, 660 yen for orders under 100,000 yen, 1,100 yen for orders up to 300,000 yen
2. Payment Method
Credit card, cash on delivery, bank transfer, PAYPAY, Rakuten PAY, deferred payment
3. Product Delivery Time Orders placed before 4:00 PM on business days will be shipped the same day.
Outside business hours, your order will be shipped within 2 business days after confirmation.
If you pay in advance, your order will be shipped within 2 business days after payment is confirmed.
4. Returns
If a return is due to a reason attributable to the retailer (such as a defective product or incorrect shipping), the retailer will be responsible for the return shipping costs.
<Bank transfer>
Tama Shinkin Bank Financial Institution Code: 1360
Branch name: Takahatafudo Branch Branch number: 075
Account number: 0223070
Account holder: Ikkokudo Co., Ltd.
In order to prevent the leakage of personal information, we use SSL and do not store credit card information ourselves, entrusting it to credit card companies, and we take every possible measure to eliminate the risk of information leakage. We will make every effort to ensure that our customers can shop with peace of mind. We also promise to continue improving our security environment to keep up with the times.
We will also continue to strive to maintain cooperative relationships between companies, develop employees, be considerate of society and the natural environment, and foster an ethical company.
Security Action 2-star compliant company
Partnership Building Declaration compliant companies