Notation based on the Act on Specified Commercial Transactions
| Store name |
CONTÉVANOU (コントワーヌ) |
|---|---|
| Sales vendor | Ikkokudo Co., Ltd. |
| Representative Director | Shuhei Sato |
| Transaction bank |
Tama Shinkin Bank, Rakuten Bank |
| Phone number | 03-3299-8008 |
| Email address | info@contevanou.com |
| Email address Human Resources Department | hr@contevanou.com |
| Invoice number | T3012801020503 |
| Secondhand dealer license number | 308782115809 |
| Necessary charges other than the product | Free shipping nationwide. The fees for bank transfers and cash on delivery are to be borne by the customer. |
| Return period | We will accept returns for 2 days from the date of delivery if there are defects or issues with the product. (Product handover period: 2 days) |
1. Necessary Charges Other Than Products
Cash on Delivery Fee (including tax): 330 yen for under 10,000 yen, 440 yen for under 30,000 yen, 660 yen for under 100,000 yen, 1,100 yen up to 300,000 yen
2. Payment Methods
Credit Card・Cash on Delivery, Bank Transfer・PAYPAY・Rakuten PAY・Postpay Settlement
3. Delivery Timing of Products
Orders placed by 16:00 on business days will be shipped on the same day.
For orders placed outside of business days, we will ship within 2 business days after confirming your order.
In the case of prepayment, we will ship within 2 business days after confirming your payment.
4. About Returns
In the event of returns due to the responsibility of the retailer (such as defective products or misdeliveries), the return shipping costs will be borne by the retailer.
Tama Shinkin Bank
Financial Institution Code: 1360
Branch Name: Takahata Fudo Branch
Branch Number: 075
Account Number: 0223070
Account Holder: Ikokudo Co., Ltd. Ordinary) Ikokudo
To prevent the leakage of personal information, our company uses SSL and does not retain credit card information, entrusting it to credit card companies, thereby employing all possible means to eliminate risks related to information leakage. We will make every effort to ensure that customers can shop with peace of mind. We also pledge to improve the security environment in line with the times.
We will continue to promote the maintenance of cooperative relationships between companies, employee development, consideration for the natural environment, and efforts to cultivate a moral company.
Security Action Two-Star Compliant Company
Partnership Building Declaration Compliant Company