Watch repair professional

Our highly trained craftsmen will repair and restore your watch with the customer as their number one priority.
CONTÉVANOU is passionate about watches and jewelry, and our repair services are unpretentious, with a focus on customer service and accepting consultations regarding repairs.
Please leave the repairs that general repair shops have refused to do to us. We are happy to consult with you about repairs for any type of watch.

Contact form

We also accept inquiries via LINE. Please scan the QR code with your smartphone to inquire. Depending on the content of your inquiry, it may take some time for us to respond.

Contact us via LINE
腕時計電池交換

Instant battery replacement

CONTÉVANOU, the official distributor, has always gone back to the roots of a watch store and offers same-day battery replacement for watches. Leaving your watch stopped with a dead battery can cause it to break down. We recommend that you take action as soon as possible. We offer battery replacement for a variety of watches, including Cartier, Omega, Bvlgari, Seiko, Citizen, and no-brand watches.

Wristwatch, table clock, and wall clock repair

We handle repairs for a variety of manufacturers. CONTÉVANOU is brand-neutral. Please feel free to come in for a consultation after your repair.

We offer watch battery replacement, overhaul, strap replacement, and various watch repairs.

Our professional watch repair technicians will handle your watch battery replacement, overhaul, and exterior polishing.

*Depending on the age of the watch, repairs may be required after receiving it.
*Some watches with excellent water resistance will require repairs at the manufacturer. We will contact you as soon as we receive a quote from the manufacturer. Thank you for your understanding.
We also accept repairs for antique watches. Please contact us for glass replacement (crystal replacement), exterior polishing, dial restoration, antique repairs, etc.

CONTÉVANOU Repair Service

We offer free size adjustments for straps (metal bands) purchased at CONTÉVANOU. When you purchase a watch, we carefully fit it to your watch and adjust the size until you are satisfied with it before handing it over to you. (This may take some time depending on the manufacturer.)

CONTÉVANOU repairs various types of watches. We also provide repair services for watches purchased elsewhere after providing an estimate. Please feel free to contact us for battery replacement, strap size adjustment, etc. Please feel free to contact us regarding repair prices, etc.

For products purchased at our store, we offer free services such as size adjustment, watch cleaning, and demagnetization . Please bring the warranty card issued when you purchased the watch at our store.

90日間保証

Repair warranty

All watches repaired at CONTÉVANOU come with a 90-day repair guarantee. If your watch is not working properly or is significantly slower after an overhaul, please bring the repair receipt and the watch to CONTÉVANOU. We will thoroughly repair and inspect it again.

Jewelry Remodeling

What is Jewelry Remodeling? <br/>It is a service that will give your jewelry a new lease of life, like new, in accordance with your requests to "change the design" or "adjust the size" of your jewelry. By reviving your jewelry that has been lying dormant, you can increase the opportunities to wear it again, or give it as a gift to a special person.

Jewelry Remodeling Process
1. Consultation We will discuss the jewelry you would like to have altered, your desired design, budget, etc. Depending on the store, online consultations are also available.

2. We will create a quote based on the consultation. The cost will vary depending on the design and materials used.

3. Decide on the design Once you are satisfied with the estimate, you can decide on the design.

4. Production Your jewelry is made by skilled artisans.

5. Delivery Your jewelry is completed and delivered.

CONTÉVANOU, official watch and jewelry dealer

<Inquiries>
151-0053
CONTÉVANOU, Nishisando Terrace E1, 28-7 Yoyogi 4-chome, Shibuya-ku, Tokyo
TEL:03-3299-8008