Privacy Policy
CONTÉVANOU (Ikokudo Co., Ltd.) (hereinafter referred to as "we") This privacy policy (hereinafter referred to as "this privacy policy") applies every time you access our website, regardless of your use of our services and features. Therefore, by browsing or using this site, you agree that we may process your information as described in this privacy policy. We respect your privacy and understand the importance of protecting your personal information. This privacy policy describes the content of the personal information we may collect from those who access this site, how we use such information, when we share such information with third parties, and how we protect such information.
Information collection
We are aware that you (ⅰWhen you accessed this site, (ⅱWhen you communicated with this site, or (ⅲWe collect personal information directly from you when you use the services provided by this site (including but not limited to product purchases). We may link the information you provide online directly with information received from you offline for the purposes set forth below.
History data
Behavioral history data that can potentially identify you is automatically and inevitably recorded by our processing programs necessary for the operation of this site, combined with other information (always when an Internet protocol is used). Examples of behavioral history data we may collect include the date and time of each access to this site, the originating IP address, viewed pages, and requested sections or images of this site. Such information is used solely to obtain statistics regarding the use of this site and to verify that the site is functioning correctly. We do not use behavioral history data to associate it with other information about you or to identify you. Such information may be disclosed to the relevant public authorities in accordance with their procedures to determine liability in the event of crimes occurring against this site and/or through this site.
Personal information
When you communicate with this site, for example, when registering for this site or our newsletter, purchasing products, participating in campaigns through this site, or requesting information or sending messages to us, personal information is voluntarily provided by you. The personal information we collect and process includes, but is not limited to, your name, gender, place and date of birth, nationality, personal identification number, and detailed contact information such as email address, phone number, billing and delivery addresses. Additionally, we may request additional information for identity verification.
Purpose of information collection and processing methods
We process your personal information (personally identifiable information) for the following purposes.
- To manage registration for this site, newsletters, or mailing lists
- To manage purchases of products through this site (including but not limited to fraud prevention, product delivery, return management, and customer support, as well as all activities related to sales and after-sales service)
- To manage participation in promotions or other campaigns and events organized through this site
- To tailor information to personal preferences
- To respond to and manage your information requests, inquiries, or messages
Furthermore, we may use your personal information for promotional, marketing, and profiling purposes, including market research, sending promotional materials and information about our products via email, or related notifications, for campaigns such as events, exhibitions, fairs, discounts, etc. that we plan or participate in. You can contact us at any time to opt-out or request the cessation of promotional or commercial material or information delivery. We will retain your personal information only for the period necessary to fulfill the purposes for which it was collected.
To use the services and features provided by this site, the submission of your personal information is required. If you refuse to provide the necessary personal information, you may not be able to use the requested services, products, or information.
The submission of personal information for marketing, promotional, and profiling purposes is optional, and refusing to provide it will not affect your use of the requested services, products, or information. However, if you refuse to provide such personal information, we may decline your participation in campaigns or other activities planned or participated in by us.
Storage of Personal Information
Your personal information will be accessible within our organization when necessary for our internal use. Additionally, your personal information may be provided to various agencies, authorities, banks, or financial institutions to comply with applicable contracts and laws. Your personal information may also be provided to professionals, consultants, industry associations, companies belonging to group companies, or to third parties to whom we or group companies delegate the processing of information related to performance reporting, professional and technical services, and the purposes specified in this privacy policy, as well as to wholesale clients, agents, or intermediaries. These third parties will only be provided with the information necessary to perform their respective functions within the scope of the purposes specified in this privacy policy. Your personal information may be provided in accordance with the law, in response to judicial proceedings, or at the request of authorities, or to protect and defend the rights and property of our company and this site.
Cookies
This site uses cookies, which are small files sent to your computer or other access devices, and we access them when you visit this site in the future.
We use the following types of cookies.
1. It is essential for you to browse the site. Without these cookies, we cannot provide the services offered by the site (such as using the shopping cart or accessing order history).
2. They are used to evaluate and analyze how visitors use the site (for example, site traffic, total sales through the site, the pages most frequently accessed by visitors, and the pages where visitors receive error messages) to continuously improve the site and the shopping experience through the site. All information collected by these cookies is in aggregate and anonymous form (even when communicated to third parties) and does not identify you.
3. While not necessary for the functionality of the site, they allow the site to remember your selections and/or preferences (such as your username, language, or the region you are located in) to provide you with enhanced streamlined and personalized features.
4. Targeting and advertising cookies are used to deliver personalized ads that are more relevant to you and your interests. These cookies may collect detailed information about your browsing habits through the site, such as products clicked on and products added to the shopping cart. These cookies allow us to personalize direct marketing communications (i.e., emails), limit the number of times you see an ad, and evaluate the effectiveness of our advertising campaigns.
5. Please be aware that if you share content from this site through third-party websites (i.e., social networking websites), cookies may be sent from those websites. Since we do not manage the settings of such cookies, we recommend referring to the relevant third-party websites for details about those cookies and how they are managed.
You can disable cookies at any time or delete cookies already on your device by selecting the appropriate settings on your internet browser. Information on deleting or managing cookies can be found at www.AboutCookies.org.
Please note that deleting or disabling cookies from this site may interfere with your communication with this site.
Security of Personal Information
We strive to protect the security of your personal information and to prevent such information from being altered, damaged, destroyed, or accessed by unauthorized third parties. We comply with security standards as stipulated by applicable laws and regulations. In particular, we adhere to and regularly update security standards regarding information systems, various technical, organizational, and physical security measures and procedures that help protect your personal information.
Furthermore, information systems and software programs are configured to minimize their use so that personal information is only used when necessary for specific purposes. While we maintain appropriate protective measures, we do not manage all risks associated with the use of the internet, so please be aware of the potential risks associated with the functionality and use of the internet.
This privacy policy is provided solely for the purposes of this site and the activities conducted by our company, and does not apply to other websites. This privacy policy does not describe the information collection and disclosure policies of such third parties. We recommend reviewing the privacy policies of such third parties.
Customer Rights
We strive to protect the security of your personal information and to prevent such information from being altered, damaged, destroyed, or accessed by unauthorized third parties. We comply with security standards as stipulated by applicable laws and regulations. In particular, we adhere to and regularly update security standards regarding information systems, various technical, organizational, and physical security measures and procedures that help protect your personal information.
Furthermore, information systems and software programs are configured to minimize their use so that personal information is only used when necessary for specific purposes. While we maintain appropriate protective measures, we do not manage all risks associated with the use of the internet, so please be aware of the potential risks associated with the functionality and use of the internet.
This privacy policy is provided solely for the purposes of this site and the activities conducted by our company, and does not apply to other websites. This privacy policy does not describe the information collection and disclosure policies of such third parties. We recommend reviewing the privacy policies of such third parties.
Customer Rights
Customers can log in to this site at any time and access the "My Account" section to modify their registered personal information. Customers have the right to request disclosure, updating, correction, integration, and, in some cases, suspension or deletion of their personal information based on the law. If it is difficult to modify your personal information, please contact us by email.
Disclaimer
Our company may modify, change, or update this privacy policy at any time. We recommend that customers regularly check this privacy policy to stay informed about the latest privacy policy established by our company to protect their personal information. If you have any questions regarding this privacy policy, please feel free to contact us.
This site uses user identification cookies to provide better services. By continuing to shop, you agree to the use of cookies.
Personal information protection policy
Our company has established the following basic matters regarding the handling of customers' personal information.
Compliance with laws and norms
Our company will comply with laws and regulations related to personal information protection and other norms. We will also create our own basic regulations on personal information protection that comply with these laws and norms.
Collection, use, and provision of personal information
Our company will establish a management system for the protection of personal information in accordance with the actual business conditions regarding the information of customers obtained in our business activities, and will handle the collection, use, and provision of personal information appropriately in accordance with the prescribed rules.
Safety management of personal information
Our company will manage customers' personal information appropriately and strictly, and will take preventive and safety measures to prevent unauthorized access, loss, destruction, alteration, and leakage of personal information.
Continuous improvement of personal information protection
Our company will make our executives and employees recognize the importance of personal information protection, implement and maintain our regulations on personal information protection, and continuously improve them.
Purpose of use of personal information
Our company will use personal information within the necessary scope to achieve the purposes listed in the following items in our business activities primarily focused on the sale and purchase of products.
Fulfillment of contracts for sales and purchases concluded between the customer and our company.
Contact for business negotiations and meetings with customers.
Providing after-sales service for product returns and malfunctions.
Sending information regarding our business activities such as event hosting, product introduction, or sales and purchases.
Provision of personal information to third parties
Except in the cases listed below, we will not provide your personal information to third parties without obtaining your prior consent.
In accordance with laws
When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the customer's consent
When it is particularly necessary for the improvement of public health or the promotion of the sound development of children, and it is difficult to obtain the customer's consent
When it is necessary to cooperate with the execution of duties prescribed by law by national agencies or local public entities or their entrusted parties, and obtaining the customer's consent may hinder the execution of such duties
When providing personal information or entrusting the handling of personal information within the necessary scope to achieve the purpose of use
Within the scope of our tax and accounting processing, when we allow our tax accountant or accountant to view personal information
When we determine that we should voluntarily provide information at the request of supervisory authorities, etc.
Other uses
In order to ensure accuracy and provide appropriate responses regarding the content of conversations with customers over the phone, we may record the call content.
Regarding requests for disclosure, correction, suspension of use, etc. of personal information
In the event that we receive a request for "disclosure," "correction, addition, or deletion," or "suspension of use or deletion" (hereinafter referred to as "disclosure, etc.") from the individual or their representative regarding the personal data we hold, we will respond in accordance with laws and our regulations. Please contact us.
After a certain period, we will properly dispose of it.
Regarding the revision of our information protection policy and the procedures for requests for disclosure, etc.
In order to protect your personal information, we may revise our information protection policy and the procedures for your requests for disclosure, etc., in the event of changes in laws or our regulations. Any information on our WEB is prohibited from being used without permission.
The last update date of this privacy policy is,2020Year5Month15It is a day.